5 Words that Help You Lead Anxious People

Photo: michaelklootwijk yayimages.com

I have a friend who was a crisis manager. She says that a fundamental crisis communication principle is to express, “I’m aware and I care.” When I heard this, I said, “Yes!” This simple saying embodies what it means to be a non-anxious presence when dealing with anxious people. It captures family systems theory, self-differentiation […]

Leadership Requires Vulnerability

  “Vulnerability is the birthplace of innovation, creativity and change.” Brené Brown If you haven’t seen Brené Brown’s TEDxHouston talk on the power of vulnerability, it is a well-spent 15 minutes. It is one of the most watched TED Talks ever. Brown shares her own journey from shame to vulnerability and the positive impact that […]