Paradox and Playfulness Can Help in Sticky Situations
Kat Cole faced a dilemma in her job as a Hooters server. Every week a young man came in with his buddies and ordered a plate of 50 wings. When it was time for the check, he complained that they only received 40 and demanded a discount. This would’ve been fine once, but it was […]
Podcast Episode 135: Emotional Cutoff – What It Is and How to Deal with It
Emotional cutoff is not uncommon in families, congregations and organizations. This episode helps you recognize it and manage it. Show Notes: Emotional Cutoff The Bowen Center for the Study of Family Episode 103: The Magnet Theory of Emotional Distance — Send in a voice message: https://anchor.fm/jack-shitama/message
Podcast Episode 134: Surrounding Togetherness Pressure – A Personal Story
Surrounding togetherness pressure doesn’t always come from others. Our desire to please can cause anxiety. Here’s one example and how I dealt with it. — Send in a voice message: https://anchor.fm/jack-shitama/message
What to Do with the Elephant in the Room
Our country is more divided than ever. So how do you deal with hot button issues that are almost sure to spark a debate, if not an argument? When we are with extended family, we tend to just avoid the subject. We have a pretty good idea where others stand, and if we disagree, we […]
Podcast Episode 133: Emotions Are Contagious – Here’s What You Need to Know
A non-anxious leader understands how emotions spread and how to be a positive influence. This episode breaks it down. Show Notes: Those Who Share a Roof Share Emotions by Arthur C. Brooks — Send in a voice message: https://anchor.fm/jack-shitama/message
A Non-Anxious Leader Is a Lightning Rod (Not a Drain Trap)
It’s good to be a lightning rod. * It’s better than being a drain trap. If you’ve ever looked under your sink, you’ve seen a drain trap (also known as a p-trap). The u-shaped bend in the trap holds enough water to create a seal that prevents sewer gases from wafting back into your house. […]
Podcast Episode 132: How to Deal with a Frustrated Person – A Case Study
Remaining a non-anxious presence with someone who is frustrated creates healthy emotional space. This episode shows you how. — Send in a voice message: https://anchor.fm/jack-shitama/message
Podcast Episode 131: What to Do When You Make a Mistake – A Case Study
Avoiding a conflict of wills and taking responsibility for self are two essential elements in responding when you make a mistake. I share my own experience in this episode. — Send in a voice message: https://anchor.fm/jack-shitama/message
Podcast Episode 130: Servant Leadership and Self-Differentiation – Part 2 of 2
If servant leadership is about serving those you lead, then how does a self-differentiated leader do this? Part 2 goes through the second five characteristics of a servant-leader to show you how. Show Notes: Ten Characteristics of a Servant-Leader by Larry Spears A Failure of Nerve: Leadership in the Age of the Quick Fix by […]