5 Words that Help You Lead Anxious People

Photo: michaelklootwijk yayimages.com

I have a friend who was a crisis manager. She says that a fundamental crisis communication principle is to express, “I’m aware and I care.” When I heard this, I said, “Yes!” This simple saying embodies what it means to be a non-anxious presence when dealing with anxious people. It captures family systems theory, self-differentiation […]

5 Ways Non-Anxious Leaders Earn Respect

Photo: kentoh

  You may have the authority to order other people around. That doesn’t mean they will like it or that they will give their best effort. If the great resignation has taught us anything it’s that people want to be respected as persons and valued for the contribution they make. Here are five things that […]

Impact Takes Time

  They say the average overnight success takes about ten years. Sometimes it takes nearly three times that. In 1993, Katalin Kariko, a University of Pennsylvania researcher, had a big idea. She theorized that messenger RNA (mRNA) could be used to create medicines that delivered life-saving proteins to cure diseases. She was onto something. The […]