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- Podcast Episode 21: Difficult Conversations Part 2–How to Be a Non-Anxious Presence
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Engaging in a difficult conversation takes preparation to enable one to be a non-anxious presence. These techniques will help you to prepare, get started and remain a non-anxious presence.
Show Notes:
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen and Roger Fisher